SMS Privacy Policy

About Us

Rebuy, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you receive text messages from us through our 10DLC (10-Digit Long Code) messaging service.

What Personal Information We Collect

We collect the following personal information for SMS messaging:

• Phone numbers you provide when opting in to receive text messages
• Message content and delivery status for communications we send and receive
• Opt-in/opt-out preferences and consent records
• Device information and carrier details for message delivery

How We Use Your Personal Information

We use your personal information to:

• Send you transactional messages (order confirmations, shipping updates, account alerts)
• Provide customer service and support via SMS
• Send marketing messages (only with your explicit consent)
• Improve our messaging services and delivery rates
• Comply with legal and regulatory requirements

How We Share Your Personal Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may share your information only in these limited circumstances:

• With SMS service providers who process messages on our behalf
• To comply with legal obligations or court orders
• In connection with business transfers (mergers, acquisition, etc.)

Your SMS Choices and Rights

Opt-In Consent: You must explicitly consent to receive SMS messages from us.

Opt-Out Rights: You can unsubscribe from SMS messages at any time by:

• Replying “STOP” to any message
• Contacting us at [email protected]

Message and Data Rates: Standard message and data rates may apply as determined by your mobile carrier.

Data Retention

We retain your phone number and messaging data only as long as necessary to:

• Provide the services you requested
• Comply with legal obligations
• Maintain accurate opt-in/opt-out records
• Maintain system logs for operational and security purposes

Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be effective when posted on our website at rebuy.app/legal/10dlc-privacy-policy. We encourage you to review this policy periodically.

Contact Us

If you have questions about this SMS Privacy Policy or our messaging practices, please contact us: